Privacy Policy

Contact Information

EspañolPath
234 King's Road
London SW3 5UA
United Kingdom

Email: info@domain.com
Phone: +44 20 8426 9153

Our Commitment to Your Privacy

At EspañolPath, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website and services.

We believe in transparency and want you to understand exactly how your information is handled. By using our services, you agree to the practices described in this policy. If you have any concerns or questions, please don't hesitate to contact us.

Information We Collect

Information You Provide Directly

We collect information that you voluntarily provide to us when you use our services, including:

• Contact Information: Your name, email address, phone number, and postal address when you submit enquiry forms or register for our courses.
• Communication Data: Messages, feedback, and other communications you send to us through our contact forms or email.
• Course Information: Your language proficiency level, learning goals, and course preferences when you enquire about or enroll in our programs.
• Payment Information: Billing details and payment card information when you purchase our services (processed securely through third-party payment processors).

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and how you interact with our site:

• Technical Data: IP address, browser type and version, operating system, device identifiers, and connection information.
• Usage Data: Pages visited, time spent on pages, links clicked, referring website addresses, and other browsing behavior.
• Cookie Data: Information collected through cookies and similar tracking technologies (see our Cookie Policy for details).

Information from Third Parties

We may receive information about you from third-party sources, such as analytics providers, advertising networks, and social media platforms, to help us improve our services and understand how you interact with our website.

How We Use Your Information

We use the information we collect for various legitimate purposes, including:

Providing and Improving Our Services

We use your information to deliver our Spanish language courses, respond to your enquiries, process registrations, and continuously improve our teaching methods and website functionality.

Communication and Customer Support

Your contact information enables us to send course confirmations, schedule updates, respond to your questions, and provide customer support when needed.

Marketing and Promotional Communications

With your consent, we may send you information about our courses, special offers, and educational content that we believe may interest you. You can opt out of marketing communications at any time.

Website Analytics and Optimization

We analyze how visitors use our website to understand user behavior, identify technical issues, and enhance the overall user experience.

Legal Compliance and Protection

We may use your information to comply with legal obligations, enforce our terms and conditions, protect our rights and property, and ensure the safety of our students and staff.

Legal Basis for Processing

Under data protection law, we must have a legal basis for processing your personal data. We process your information based on:

Contractual Necessity: Processing is necessary to fulfill our contract with you when you enroll in our courses.
Consent: You have given us explicit permission to process your data for specific purposes, such as marketing communications.
Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our services and preventing fraud.
Legal Obligation: Processing is required to comply with legal and regulatory requirements.

How We Share Your Information

We respect your privacy and do not sell your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We work with trusted third-party companies that help us operate our business, such as payment processors, email service providers, and website hosting services. These providers are contractually obligated to protect your data.
• Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner, subject to the same privacy protections.
• With Your Consent: We may share your information with other parties when you have given us explicit permission to do so.

How We Protect Your Information

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction.

Our security measures include encrypted data transmission using SSL/TLS technology, secure password-protected systems, restricted access to personal data on a need-to-know basis, and regular security assessments and updates to our systems.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we continuously work to maintain the highest standards of data protection.

How Long We Keep Your Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements. Once your information is no longer needed, we securely delete or anonymize it.

Your Privacy Rights

Under data protection law, you have several important rights regarding your personal information:

Right to Access

You have the right to request a copy of the personal information we hold about you and to learn how we process it.

Right to Rectification

You can request that we correct any inaccurate or incomplete personal information we have about you.

Right to Erasure

You can request that we delete your personal information in certain circumstances, such as when it's no longer necessary for the purposes for which it was collected.

Right to Restrict Processing

You can request that we limit how we use your personal information in certain situations, such as when you contest the accuracy of the data.

Right to Data Portability

You can request to receive your personal information in a structured, commonly used format and have it transferred to another organization.

Right to Object

You can object to our processing of your personal information in certain circumstances, particularly for direct marketing purposes.

Right to Withdraw Consent

Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in this policy. We will respond to your request within one month, though this may be extended in complex cases.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information from our systems.

International Data Transfers

Your information may be transferred to and processed in countries other than the United Kingdom. These countries may have data protection laws that differ from those in your country of residence.

When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data, such as standard contractual clauses approved by regulatory authorities or other legally recognized transfer mechanisms.

Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit through links on our site.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you by posting the updated policy on our website with a new "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.